Frequently Asked Questions
Everything you need to know about shopping with Now You Know.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental United States. International shipping times vary by location but typically arrive within 10-15 business days.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original condition and packaging. Please visit our Returns Center to initiate a request.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website where you can monitor your delivery's progress.
Are your products covered by a warranty?
Yes, all Now You Know products come with a one-year limited warranty against manufacturing defects to ensure you receive the highest quality items.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I change or cancel my order after it has been placed?
We process orders quickly, but if you contact our support team within 1 hour of placement, we will do our best to accommodate any changes or cancellations.